Returns & Exchanges

Online Purchases

Online purchases may be returned for a refund or exchange within 15 days of delivery.

To be eligible, the item must:

• Be unused and in its original condition
• Be in the original, unopened packaging
• Have all original tags attached for clothing
• Include a receipt or proof of purchase

Approved refunds will be issued to the original method of payment.

Customers are responsible for return shipping costs. Original shipping charges are non-refundable.

Online purchases that are final sale and cannot be returned or exchanged include:

• Strollers
• Car seats
• Recliners and gliders
• Gift cards
• Open-box furniture
• Certain health and personal care items
• Pacifiers, bottles and sippy cups
• Sale items

If you experience a technical or warranty issue with a stroller or car seat, please contact us. We are happy to help you resolve the issue with the manufacturer.

Returning an Online Purchase

Please mail eligible returns to:

Li'l Baby Sprouts
1280 Bison Ave, Unit B9
Newport Beach, CA 92660
United States

Customers are responsible for return shipping costs.

For higher-value items, we recommend using a trackable shipping service and purchasing shipping insurance. Li'l Baby Sprouts cannot guarantee receipt of returned merchandise that is lost in transit.

Please do not send a product directly to the manufacturer unless instructed to do so by Li'l Baby Sprouts.

Online Refunds

Once your return is received and inspected, we will notify you whether the return has been approved.

If approved, the refund will be issued to the original payment method. Processing time may vary depending on your bank or credit card company.

If you have not received an approved refund after allowing sufficient processing time, please contact us at info@lilbabysprouts.com.

Online Gifts

If an eligible item was marked as a gift when purchased and shipped directly to the recipient, the recipient will receive store credit for the value of the approved return.

If the item was not marked as a gift when purchased, any approved refund will be issued to the original purchaser.

In-Store Purchases

In-store purchases are not eligible for refunds.

Eligible in-store purchases may be exchanged or returned for store credit within 15 days of purchase.

To be eligible, the item must:

• Be unused and in its original condition
• Be in the original packaging
• Have all original tags attached for clothing
• Include a receipt or proof of purchase

In-store purchases that are final sale and cannot be returned or exchanged include:

• Strollers
• Car seats
• Recliners and gliders
• Gift cards
• Open-box furniture
• Certain health and personal care items
• Pacifiers, bottles and sippy cups
• Sale items

If you experience a technical or warranty issue with a stroller or car seat, please contact us. We are happy to help you resolve the issue with the manufacturer.